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PRIVACY POLICY

Effective Date: [27 Oct 2023]

Thank you for choosing Vol.Climbing. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website and make purchases from Vol.Climbing.

Please take the time to read this Privacy Policy carefully. By accessing our website and using our services, you consent to the practices described in this policy. We may update this Privacy Policy from time to time, so please review it periodically.

1. Information We Collect:

1.1 Personal Information: We may collect personal information such as your name, email address, shipping address, billing information, and contact details when you make a purchase.

1.2 Non-Personal Information: We may collect non-personal information such as your IP address, browser type, and the pages you visit on our website.

1.3 Cookies: We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information:

2.1 Order Processing: We use your personal information to process your orders, communicate with you about your purchases, and provide customer support.

2.2 Website Improvement: We use non-personal information and cookies to improve our website's functionality and user experience.

3. Sharing Your Information:

3.1 Service Providers: We may share your information with trusted service providers, such as payment processors and shipping companies, to fulfil your orders.

3.2 Legal Compliance: We may share information when required by law or to protect our rights, privacy, safety, or property.

4. Data Security:

4.1 Security Measures: We employ industry-standard security measures to protect your data and prevent unauthorized access.

5. Your Rights:

5.1 Access and Correction: You have the right to access, update, or correct your personal information. You can do this by  contacting us.

5.2 Opt-Out: You can opt-out of receiving promotional emails by using the unsubscribe link provided in those emails.

6. Third-Party Links:

6.1 External Websites: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

7. Children's Privacy:

7.1 Age Limitation: Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Contact Us:

8.1 Questions and Concerns: If you have any questions or concerns about our Privacy Policy or the handling of your data, please contact us via the contact us section on our website.

9. Updates to this Policy:

9.1 Policy Changes: We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on our website with the effective date.

Vol.Climbing

Unit C5, Talbot Green, Pontyclun, CF72 9FG UK

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